With just a tap or click, customers enter into a
fully interactive live conversation. Chat, voice,
video, webpages, images – it’s anything they
want. Immerse them in your brand experience.
Plus, you can easily deploy it yourself.
JUXTO partners with KANDY to bring you the most
versatile, value-packed service. See how it works.
Turn Visits into Sales and Make Customers Return with a VIP Level Customer Engagement
Today's consumers under the age of 34 are using their smartphones in stores to compare prices, read product reviews, check social media references and ultimately decide if they want to buy the product there or online. 72% of millennials recognize that they research and shop their options online before going to a store or the mall and when they need help, they choose to use the telephone only 12% of the time and give priority to live interaction online. Retailers need to have a multichannel and multimedia strategy to attract them to their products but businesses already know that just placing their product inventory on a web store is not good enough to compete with the leading online retailers of today. Millennials are increasingly looking for exclusive “just-for-me” products and user experiences, because they are used to getting them. With Kandy Concierge your business can offer exclusive VIP shopping experiences from your e-commerce site and a VIP customer service from your own web.
How Organizations can Work Successfully from Home
or on the Road